Yes it was deleted because it was considered a vendor bashing thread. The rules at SNS state:
Steve's Nova Site does not allow any type of vendor bashing, which means if you are not happy with a product or service that you have received or even heard about from someone else we do not want to hear about it on Steve's Nova Site.
This is a long standing rule here and all bashing type thread must be treated the same, because without the other side of the story, when someone wants to complain about something, it is not the full story, and as such consider inaccurate. Even if you provide copies of email from a company, all threads of this type must be treated the same, which means they are removed.
This doesn't mean that the person complaining is wrong, just that we don't have the other side of the situation or story.